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Operations Leader, Macedonia

2 months ago

Macedonia, Ohio, United States Sephora Full time
{"title": "Operations Leader", "description": "Key Responsibilities
  • Deliver Exceptional Customer Experiences
  • Drive Operational Excellence
  • Enhance Our Culture

As an Operations Leader at Sephora, you will be responsible for creating a welcoming environment for our customers and providing support to team members. You will drive results by keeping the store running smoothly backstage in collaboration with the operations team.

Some key tasks include:

  • Completing daily processing and organization of damages, testers, and known theft product
  • Ensuring all shipping and receiving activities are completed and executed efficiently
  • Reviewing all visual materials
  • Maintaining, organizing, and cleaning the stock areas
  • Acting as a leader on duty to support the sales floor

Requirements

  • Prior equivalent work experience, preferably in an operations capacity
  • A passion for client service and love working with people
  • Excellent organizational, analytical, and leadership skills
  • Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed
  • Strong communication skills, ability to multitask, and comfortability with computer/store systems
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities
  • Flexible availability to work nights, overnights, weekends, and holidays
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment
", "lang_code": "en-US"}