Retail Sales Associate

2 weeks ago


Rockaway, New Jersey, United States Ross Stores, Inc. Full time
Job Summary

The Retail Associate is a vital member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with purchases.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with purchases, answering questions and providing product information.
  • Maintain a clean and organized store environment, adhering to company standards and best practices.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store environment and accurate inventory levels.
  • Collaborate with store leadership and colleagues to achieve sales goals and improve customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer

Ross Stores, Inc. offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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