Salon Director
2 weeks ago
Totowa, New Jersey, United States
Sun Tan City - Sunbar - Planet Sun
Full time
Job OverviewThe Salon Director position at Sun Tan City - Sunbar - Planet Sun is a key role in delivering an exceptional client experience. As a leader, you will be responsible for managing a team to create and maintain the Sun Tan City Experience.
Key Responsibilities- Develop and coach employees to provide outstanding client service.
- Ensure client satisfaction and quality of client experience.
- Monitor and motivate staff to achieve performance goals.
- Manage safety and security within the salon.
- Model and act in accordance with Sun Tan City principles.
- Develop action plans to drive company metrics.
- Implement company programs to motivate and instruct the salon team.
- Manage salon staffing levels to ensure employee development and maintain salon operational requirements.
- Adhere to applicable wage and hour laws for non-exempt team members and minors.
- Use operational tools to plan for and achieve operational excellence in the salon.
- College education preferred, but not required.
- Management and/or Sales experience required.
- Basic Computer skills (ability to use Word, Excel, and Outlook)
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
- Strong knowledge of client service techniques and operational practices.
- Strong problem-solving and organizational/planning skills.
- Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
- Team building skills
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods of time.
- Ability to bend at the waist to clean tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, etc. from the floors.
- Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.