Software Installation Specialist

6 days ago


Lynnwood, Washington, United States Volpara Health Full time
Unlock the Power of Cancer Detection

At Volpara Health, we're on a mission to revolutionize cancer detection. As a Software Installation Engineer, you'll play a crucial role in empowering our customers to make a difference.

Key Responsibilities:
  • Support pre-sales activities through direct customer interaction, providing technical information and expertise.
  • Actively manage system design, installation, and configuration.
  • Develop interface and integration components, ensuring seamless data conversions.
  • Perform functional and end-to-end workflow process testing.
  • Monitor data conversions from competitor systems and legacy systems.
  • Support customer onboarding by installing, monitoring, and updating on-premises systems.
Requirements:
  • Minimum 5 years of customer contact experience or equivalent.
  • SQL knowledge regarding backups, restores, and permissions.
  • IT networking experience and ability to work with customer IT departments.
  • Experience with Windows Server, Linux Servers, Windows desktops, and tablets.
  • Experience setting up and supporting Thick clients.
  • Working understanding of remote connectivity software.
What You'll Bring:

As a Software Installation Engineer, you'll bring your expertise in IT infrastructure, system design, and customer success to our team. If you're passionate about making a difference in cancer detection, we want to hear from you.



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