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Customer Service Team Lead

1 week ago

Lebanon, Ohio, United States Walmart Full time

Company Overview
At Walmart, our goal is to provide excellent customer service while ensuring compliance with company standards. Our team members play a crucial role in creating a positive shopping experience for customers.

Compensation and Benefits
The hourly rate for this position ranges from $19 to $31 per hour, meeting or exceeding the minimum wage requirements of the job location. In addition to competitive pay, we offer performance-based incentive awards and other benefits that support the well-being of our associates.

Job Responsibilities
As a Front End Service associate, you will be responsible for processing returns and refunds, handling financial transactions, and providing assistance to customers. This role requires standing for extended periods and being prepared to help with customer inquiries and needs.

Benefits and Perks
We offer a range of benefits to support the health, financial, and personal well-being of our associates. These include medical, vision, and dental coverage, as well as 401(k), stock purchase, and company-paid life insurance options. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Additional Information
You will receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. For information about benefits and eligibility, please see our Smart Guide page. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.