Scrum Master

At MSUFCU, we are seeking a highly skilled Scrum Master to join our team. As a Scrum Master, you will play a critical role in driving our Agile transformation and ensuring the successful delivery of our digital banking solutions.

• Facilitate Scrum ceremonies and processes for multiple teams
• Ensure positive and productive Scrum ceremonies, including daily Scrum, backlog refinement, Sprint planning, Sprint Reviews, and retrospectives
• Provide support to teams using servant leadership characteristics, including active listening, stewardship, team building, and continuous learning and growth
• Act as a mentor to ensure teams work in alignment with core Agile principles of collaboration, prioritization, team accountability, and visibility
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgment
• Ensure sprint plans include a healthy balance and prioritization between support work, technical debt, and new project feature innovation
• Develop, maintain, and report measurements on the health of the project, team, and sprint using Agile metrics
• Involve teams in identifying and removing impediments and known risks early through analysis and prioritization
• Facilitate backlog refinement and work item estimation activities to optimize team capacity and velocity
• Guide teams on how to use Agile/Scrum practices and values
• Train and challenge teams to break work down into smaller pieces while delivering value
• Support the quality assurance process, including validating solutions meet acceptance criteria and ensuring standards are adhered to
• Ensure quality drives all aspects of the delivery lifecycle and defects are driven out as early as possible
• Support the user experience design process, including requirements gathering, prototyping, user testing, and stakeholder management
• Keep management advised of any system, hardware, or usage problems that compromise the integrity and security of our systems or impair the level of service provided to members
• Perform analysis to determine root cause of challenges and provide solutions for improved operational and process performance
• Participate in training activities within the department, branches, and human resources to ensure staff compliance with Credit Union policies and state and federal regulations and laws
• Develop and maintain a productive working relationship with business owners, product owners, project sponsors, stakeholders, and vendors
• Use historical velocity and planned velocity to assist teams with commitments based on capacity, focusing on sustainable pace with reasonable goals
• Provide transparency and visibility to Scrum team health and progress by tracking and sharing relevant metrics and reports
• Effectively utilize progress indicators, such as burn-down and burn-up charts
• In partnership with Scrum teams, create high-value output meeting Definition of Done, Definition of Ready, and help teams create Working Agreements
• Maximize use of technology to encourage close collaboration of distributed teams
• Define and schedule activities required to develop and launch new features

• High school diploma or GED required
• Bachelor's Degree in software engineering, computer science, or related field preferred
• First-level Scrum Master certification (CSM, PSM I) preferred
• One to three years of experience playing the Scrum Master role for a team diligently applying Scrum principles, practices, and theory, preferred
• One to five years of knowledge and/or experience with Agile practices and techniques: Scrum, XP, Kanban, Lean, User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Must be a team player, able to work collaboratively with multiple departments and personalities
• Work requires an understanding and continuous improvement of best practices and principles in: Agile, continuous improvement, continuous delivery, software testing, software development, DevOps, and financial business industry
• Must have excellent verbal and written communication skills along with the ability to present information effectively to coworkers, management, and members
• Strong organizational and process management skills; detail orientation
• Ability to concurrently manage several projects and deadlines across multiple platforms
• Experience using Atlassian application suite (JIRA, Confluence) preferred
• Experience in a waterfall-to-agile transformation a plus

• Salary Range: $83,000-104,000+ dependent on experience
• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with an immediate 2:1 Match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave