Cleaning Operations Manager
5 days ago
As a ServiceMaster Service Partner, you will play a critical role in ensuring all staff stays on task and completes all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Responsibilities:- Train cleaners on ServiceMaster's standards, products, processes, and procedures.
- Oversee staff performance and ensure all assignments are completed in accordance with the set task schedule.
- Perform inspections and provide constructive performance feedback to staff members.
- Assign shifts and make necessary adjustments in case of call-offs or no-shows.
- Respond to customer complaints and requests in a timely and caring manner.
- Ensure compliance with safety and OSHA regulations.
- Must be able to communicate in English. Bilingual is a plus.
- Constant standing, walking, pushing, kneeling, twisting, reaching.
- Must be able to lift and/or carry up to 25lbs.
- 1-2 years' supervisory experience.
- Will provide on-the-job training to those with a strong work ethic and willingness to learn.
- The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
- Contribute to a positive work climate with a pleasant attitude.
We offer paid training, excellent work-life balance, and opportunities for advancement and a career path that matches your interests and goals. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. We pride ourselves on creating cleaner and healthier environments for our customers, their employees, and customers. Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country.
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