Telecommunications Network Technician

3 weeks ago


Minneapolis, Minnesota, United States Nova Communications Full time

About Nova Communications: We are a leading provider of innovative telecommunications solutions dedicated to delivering exceptional service and expertise to our clients.

Job Summary: We seek a skilled Telecommunications Network Technician to design, implement, and maintain Voice over Internet Protocol (VoIP) systems.

Key Responsibilities:

  • Install, configure, and maintain VoIP systems to ensure optimal performance.
  • Troubleshoot and resolve VoIP network and system issues in a timely manner.
  • Collaborate with cross-functional teams to integrate VoIP solutions with existing infrastructure.
  • Conduct regular system audits to identify areas for improvement and optimize performance.
  • Provide technical support to end-users regarding VoIP services and troubleshoot common issues.
  • Monitor VoIP network performance and implement necessary adjustments to maintain high levels of quality and availability.
  • Stay up-to-date with the latest VoIP technology trends and recommend system improvements to enhance overall performance.

Requirements:

  • Proven experience working with VoIP systems and protocols.
  • Strong knowledge of SIP, RTP, and other VoIP technologies.
  • Certification in VoIP, such as CCNA Voice or equivalent, preferred.
  • Excellent troubleshooting and problem-solving skills.
  • Effective communication and teamwork abilities.
  • Ability to work independently and manage multiple tasks simultaneously.

What We Offer:

  • Competitive salary commensurate with experience ($92,500 - $125,000).
  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.


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