Restaurant Operations Manager

4 days ago


Groveland, Florida, United States Taco Bell Full time
Job Summary:

The General Manager is responsible for executing all restaurant administrative duties, providing leadership to ensure day-to-day operations are sustained at an acceptable level. This role requires strong leadership skills to drive customer satisfaction and team performance.

What We Offer:
  • Performance-based bonus pay
  • Comprehensive health insurance, including family members
  • Free meals during shifts
  • Paid time off, starting at 3 weeks
  • STD, LTD, and Life Insurance
  • Scholarships and educational reimbursement programs
  • Retail discounts through brand perks programs
  • 401K with company match
  • Employee Assistance Program
Key Responsibilities:
  • Drive value creation for shareholders through efficient operations and profit management
  • Effectively manage a corporate-owned restaurant, ensuring 100% customer satisfaction
  • Control day-to-day operations, including scheduling labor, ordering supplies, and developing the restaurant team
  • Ensure OSHA, local health, and safety codes are met
  • Control profit and loss, following cash control procedures and reviewing financial reports
  • Recruit, interview, and hire team members, conduct performance appraisals, and motivate and train
  • Have authority to hire and fire, or participate in those decisions
  • Ensure maintenance of equipment, facility, and grounds through a preventative maintenance program
  • Ensure food quality and 100% customer satisfaction
  • Execute corporate and local marketing programs
  • Ensure a safe working and customer experience environment
Requirements:
  • Dedication to providing exceptional customer service
  • Good communication skills and strong interpersonal and conflict resolution skills
  • Exceptional team building capability
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Basic personal computer literacy
  • College or university degree preferred, but experience considered
  • Supervisory experience in food service or retail, including profit and loss responsibility


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