Contact Center Analytics Expert

Job Summary:Seven Seven Software is seeking an experienced Data Analyst/BI Developer to join our team. As a key member of our analytics team, you will work closely with Genesys IVR developers to analyze customer journey metrics and identify areas for improvement. Your expertise in business intelligence and analytics will help us optimize the caller...

Job Description:As a Retro-Commissioning and Building Control Expert at CM3 Building Solutions, you will play a critical role in ensuring the optimal performance of our clients' building automation systems. Your responsibilities will include performing comprehensive assessments of existing systems, identifying areas for improvement, and implementing...

About the Role:We are looking for a skilled Data Analyst/BI Developer to join our team at Seven Seven Software. In this role, you will work closely with Genesys IVR developers to analyze the customer journey in the IVR flow and identify areas for improvement. Your expertise in business intelligence and analytics will help us optimize the caller experience...

Job Description:We are seeking a highly skilled Data Analyst/BI Developer to join our team at Seven Seven Software. As a key member of our analytics team, you will be responsible for working closely with Genesys IVR developers to understand the customer journey in the IVR flow and ensure that necessary data points are tracked. Your goal will be to extract...

Job DescriptionWe are seeking a highly skilled Data Analyst/BI Developer to join our team at Seven Seven Software. The ideal candidate will work closely with Genesys IVR developers to ensure that the customer journey is effectively tracked in the IVR flow. This includes identifying and implementing necessary data points to extract insights on the caller's...

About the RoleWe are looking for a talented Data Analyst/BI Developer to join our team at Seven Seven Software. As an IVR Performance Analyst, you will work with Genesys IVR developers to optimize the customer journey in the IVR flow. This involves analyzing data points, identifying improvements, and developing dashboards to enhance caller...

Company Overview:This is a dynamic CPA firm based in the Western Philly suburbs, recognized for its leadership and development accolades.About Us:We have a diverse team that values work-life balance and supports our clients. Our organization is committed to helping professionals develop their careers down the management path.Job Description:Client...

Job Title: Senior Tax ProfessionalWe are a growing CPA/Accounting firm in the Western Philly suburbs seeking a talented Tax Senior to join our team. This is an immediate hire opportunity for someone who wants to have flexibility, earn a high income, and develop their careers down the management path.This role involves serving as primary client contact,...

**Job Title:** Treatment Support SpecialistWe are seeking a skilled Treatment Support Specialist to join our team at Gateway Rehabilitation Center in Washington, PA. The ideal candidate will have a strong understanding of 12-step programs and addiction recovery.**Job Description:About the RoleThis is a unique opportunity to work in a dynamic environment...

**About Us:Gateway Rehabilitation Center is a leading provider of addiction treatment services, offering a supportive and structured environment for individuals seeking recovery. We pride ourselves on providing high-quality care and creating a positive impact on our community.**Job Opportunity:We are currently seeking a Rehabilitation Technician Assistant to...

Job Title: Treatment Support Technician 2Estimated Salary: $40,000 - $50,000 per yearAbout the JobGateway Rehab is a leading rehabilitation center seeking a qualified Treatment Support Technician 2 to join our team. As a Treatment Support Technician 2, you will play a vital role in facilitating programming and ensuring the integrity of the therapeutic...

Unlock a Rewarding Career in Medical Laboratory ScienceWe are seeking a highly skilled Medical Lab Scientist/Medical Lab Technician to join our team at UPMC Hillman Cancer Center. This is an exciting opportunity to make a meaningful difference in the lives of cancer patients.This patient-facing role will allow you to utilize your phlebotomy skills and...

Job SummaryWe are seeking a seasoned Insurance Sales Producer to join our commercial lines team at World Insurance Associates LLC. As a key member of our team, you will be responsible for developing and implementing strategies to drive business growth and revenue.The successful candidate will have a proven track record of success in the insurance industry,...

We are seeking a highly skilled Treatment Support Technician 2 to join our team at Gateway Rehab in Washington, PA.Estimated Salary: $40,000 - $50,000 per yearJob DescriptionThis is a unique opportunity for a detail-oriented and compassionate individual to facilitate programming and ensure the integrity of our therapeutic milieu.You will be responsible...

About Us We are a compassionate home health agency dedicated to delivering high-quality care to older adults in our communities. Our mission is to provide personalized support, empower patients to live independently, and foster meaningful relationships with those we serve. Salary We offer a competitive salary range of $80,000 to $95,000 per year for...

Gateway Rehab: Seeking a Dedicated Recovery ProfessionalWe are currently seeking a skilled Treatment Support Technician 2 to join our team at Gateway Rehab in PA. This role plays a vital part in facilitating programming and ensuring the integrity of the therapeutic milieu.Key Responsibilities:Facilitate discussion groups and activities that promote patient...

Your Responsibilities: Serve as primary technical point of contact for user communities, stakeholders, and project staff related to analytic servicesSupport the project manager in executing the quality management program, e.g., peer reviews, issue escalation, quality assurance, validation, and verification of migrationsCoordinate and maintain user...

Job Title: Enterprise Analytics ExpertJob Type: HybridThe estimated salary for this role is around $180,000 - $250,000 per year.About the Job:We are seeking a highly skilled Enterprise Analytics Expert to join our team at Brilliant Infotech. As an Enterprise Analytics Expert, you will be responsible for designing and testing assigned reports, monitoring...

Key ResponsibilitiesServe as our organization's Business Intelligence Analyst, providing expert insights to inform business decisions.Develop and maintain dashboards, reports, and analytics to track Key Performance Metrics (KPIs) and drive business growth.Collaborate with cross-functional teams to identify automation and scaling strategies for effective...

Cybersecurity and IT Acquisition Expert Job Description:Gray Analytics is seeking a highly skilled Cybersecurity and IT Acquisition Expert to join our team at the U.S. Army Rapid Capabilities and Critical Technologies Office's (RCCTO) Cyber, Electronic Warfare, and Information Dominance (CEID) Program Office at Ft. Belvoir, VA.This individual will be...

Data Analytics Position\CipherStaff is seeking a highly skilled Business Analytics Expert to join our team. As a key member of our organization, you will play a critical role in helping us drive business growth and success through data-driven decision making.\The ideal candidate will have a strong background in business analytics, data analysis, and SQL,...

Cyber Security Job DescriptionWe are seeking a highly motivated Research Assistant to support our Cyber Program at the Henry L. Stimming Center. This role involves conducting research, analysis, and writing on international and national cyber security issues. The selected candidate will have an ability to situate and analyze cyber-related challenges in a...

About the JobThis is an excellent opportunity for a highly skilled data scientist to join our digital health team as a Sr Principal Data Scientist.We are seeking a seasoned expert in AI/ML and advanced analytics to lead the development of analytics products and services that meet the needs of our customers and partners.The ideal candidate will have a strong...

Fort Worth, TX-based Alcon is expanding its Digital Health team and seeks a skilled Analytics Expert. As a key member of this team, you will collaborate with cross-functional teams to define requirements for data pipelines, products, and analytics use cases, using your expertise in advanced analytics and ML models to drive actionable insights from data.A...

Fannie Mae is a leader in the housing finance industry, shaping the future of homeownership and renting. We're seeking an experienced Risk Management Lead Associate to join our Model Governance Solutions team. This role offers a unique opportunity to drive efficiency, consistency, and compliance in first-line model management activities across the...

Job TitleData Scientist - Advanced Analytics ExpertAbout Kaimetrix, L.L.C.Kaimetrix, L.L.C. is a leading organization in the field of data science and technology implementation. Our team is dedicated to providing expert analysis and guidance on complex projects.Salary InformationWe offer an estimated annual salary range of $120,000 - $180,000 based on...

About the Role:We are searching for a talented Contact Center Specialist to join our Dasmen HR LLC team in Columbia. As a key member of our team, you will be responsible for interacting with tenants through various communication channels, ensuring that their needs are met and expectations are exceeded.Key Responsibilities:Communicate effectively with tenants...

Job OverviewVital Force Solutions is a Data Science consulting firm that delivers innovative analytic solutions to clients in the Commercial and Government industries.Estimated Salary: $110,000 - $140,000 per annumJob Responsibilities:Develop advanced machine learning algorithms to analyze complex datasets.Collaborate with subject matter experts to automate...

Job Summary: We are seeking an Expert Analytics Professional to join our team at Amentum in Ft. Bragg, NC. The successful candidate will provide analytical support to integrate and visualize large data sources to support PED operations and all-source analysis.About You:You have 3+ years of experience in Business Analysis, Army Special Operations,...

Job OverviewThis is an on-site call center position in Mountain View, Wyoming. We are seeking a skilled and dedicated individual to join our team as a Contact Center Customer Service Representative. In this role, you will immerse yourself in a customer-obsessed environment, honing your problem-solving skills and delivering excellent service with every call.

Job Title: Senior Digital Forensic AnalystWe are seeking a highly skilled and experienced Senior Digital Forensic Analyst to join our team at Contact Discovery Services LLC in Washington, DC. As a key member of our forensics lab and data center, you will play a critical role in providing top-notch service to our clients.The ideal candidate will have a strong...

We are seeking a Big Data Expert and Analytics Professional to join our team at TechneGen. As a key contributor to our organization, you will be responsible for leveraging advanced analytics and machine learning techniques to drive business decision-making.Your expertise in Azure Data Factory (ADF) and Azure Data Lake will be essential in designing and...

About the job Data Scientist in Federal Government EnvironmentsJob SummaryDarkStar Intelligence is seeking a highly experienced and accomplished Data Scientist to join our team as a Subject Matter Expert (SME). The ideal candidate will possess a deep understanding of data science and analytics, specifically within federal government environments.Main...

About the JobWe are seeking an experienced Security Solutions Expert to join our Global Security Team. As a key member of our Center of Excellence Services team, you will be responsible for driving processes and metrics that help security teams deliver their service offerings effectively. Your extensive knowledge of Information Security principles and...

About LukosLukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Our team is committed to providing high-quality solutions that meet our...

About the Opportunity: At Strategic Resolution Experts, we are seeking a highly skilled Data Analyst, Consultant to join our team. As a member of our workforce analytics group, you will have the opportunity to work on high-impact projects, leveraging your technical skills to drive business outcomes.Responsibilities:Lead data integration and analysis efforts,...