Game Support Specialist

1 week ago


Walden, United States Dave & Busters Full time
Dave & Busters
Job Summary

As a Support Technician at Dave & Busters, you will be responsible for the repair and maintenance of the building, including games, simulators, and technical equipment. Your goal will be to deliver an unparalleled Guest experience through the best combination of food, drinks, and games.

Key Responsibilities
  • Perform routine maintenance and repairs on games, simulators, and technical equipment to ensure optimal performance and minimize downtime.
  • Deliver exceptional Guest service by responding promptly to Guest inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the management team to identify and implement process improvements that enhance the Guest experience.
  • Stay up-to-date with the latest technology and trends in the industry to ensure that Dave & Busters remains a leader in entertainment.
Requirements
  • High school diploma or equivalent required; technical degree or certification preferred.
  • 1-2 years of experience in a related field, such as maintenance, repair, or customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.

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