Client Services Coordinator Associate

3 weeks ago


Marlborough, Massachusetts, United States BAYADA Home Health Care Full time

Company Overview

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BAYADA Home Health Care is a reputable provider of home health care services. We are dedicated to delivering high-quality care with compassion, excellence, and reliability.

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About the Role

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The Client Services Coordinator will be responsible for providing superior customer service and managing coordination of client services. This role involves emergent scheduling issues, caseload management, and growing it proactively.

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Key Responsibilities

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  • Provide excellent customer service and quality home care
  • Manage coordination of client services and emergent scheduling issues
  • Grow your caseload while maintaining effective fiscal management
  • Build lasting relationships with clients, referral sources, payors, and community organizations
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Requirements

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To succeed in this role, you will need:

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  • A bachelor's degree (preferred)
  • Prior knowledge of Medicare and OASIS (a plus)
  • Medical office or home care experience (preferred)
  • Prior supervisory experience (a plus)
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Benefits

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We offer a comprehensive benefits package, including paid holidays, vacation, and sick leave, as well as vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.

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Estimated Salary

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$45,000 - $60,000 per year

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Working at BAYADA

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BAYADA is an equal opportunity employer that values diversity and inclusion. We strive to create a workplace culture that is supportive, collaborative, and respectful.



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