Claims Representative

3 days ago

Batavia, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is seeking a talented and dedicated Claims Representative to join our team. As a Claims Representative, you will play a critical role in helping our customers navigate the claims process and ensuring that they receive fair and timely settlements.

Key Responsibilities:
  • Investigate and evaluate multi-line insurance claims through personal contact
  • Interview insureds, claimants, and witnesses to gather information and assess damages
  • Consult police and hospital records to verify claims information
  • Evaluate claim facts and policy coverage to determine liability and settlement amounts
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

Cincinnati Insurance Company, Inc. offers a dynamic and supportive work environment that fosters growth and development. We are committed to providing our employees with the tools and training they need to succeed in their careers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career in insurance, we encourage you to apply for this exciting opportunity.

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