Retail Experience Manager
2 days ago
We are seeking an experienced Retail Experience Manager to join our team at the King of Prussia Mall location. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing guidance and support to associates.
About the Role:
- Represent the brand and model personalized customer experience behaviors
- Assist store leaders with onboarding and developing an effective, highly engaged team
- Support an inclusive store environment for associates where everyone feels welcome and engaged
- Uphold the highest visual and operational standards while keeping the focus on the customer
- Use tools to drive a customer-focused team environment and profitable business
- Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
- Build productive relationships by sharing ideas and supporting the team
- Seamlessly step into the role of manager when needed
Requirements:
- 6-months of retail sales experience (preferred)
- Management experience (preferred)
- Technology proficient and ability to operate a point-of-sale system
- Enjoys communicating and coaching
- Flexible availability – including evenings, weekends, and holidays
- Takes initiative in making thoughtful decisions
- Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Compensation and Benefits:
We offer a competitive salary range of $55,000 - $65,000 per year, based on experience. Additionally, you will receive a merchandise discount across our brands, support for your individual development, opportunities for growth within our family of brands, and a culture of giving back through philanthropic partnerships.
Location and Position Type:
This is a part-time regular position located at Store 2540-King Of Prussia-ANN-King Of Prussia, PA 19406. We are committed to hiring and developing the most qualified people at all levels, and we are an equal opportunity employer.
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