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Field Service Representative

2 months ago

Gilbert, Arizona, United States On Q Property Management Full time
Job Overview

On Q Property Management is seeking a highly skilled Field Service Representative to join our team in a full-time capacity. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients and internal departments.

Key Responsibilities:

  • Drive a company-provided vehicle, maintaining a clean interior and exterior, for up to 75% of working hours.
  • Efficiently operate our systems and applications to document inspections and maintain accurate records.
  • Take detailed notes and communicate effectively with other departments to ensure seamless collaboration.
  • Provide outstanding customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Perform other duties as assigned by management.

Requirements:

  • Excellent driving record and a valid driver's license.
  • Strong written and verbal communication skills, with a customer service mindset.
  • Ability to adapt to new technology, software, and systems quickly.
  • Experience in a customer service, coordination, or dispatch role.
  • Ability to lift and carry objects weighing up to 30 pounds.

Company Benefits:

  • Company-sponsored medical, vision, and dental insurance.
  • Free life insurance.
  • Paid time off and holidays.
  • 401(k) matching.
  • Gym membership.
  • The opportunity to obtain a real estate license for free.