Director of Hotel Services

6 days ago


Sitka, Alaska, United States Allen Marine Inc Full time
About the Role

We are looking for a seasoned Director of Hotel Services to join our team at Allen Marine Inc. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring that our hotel operations run smoothly and efficiently.

Responsibilities

The Director of Hotel Services will oversee the following areas:

  • Front desk and guest services.
  • Housekeeping and linen management.
  • Food and beverage services, including menu planning, inventory management, and staff supervision.

You will also be responsible for:

  • Developing and implementing strategies to drive revenue growth and improve customer satisfaction.
  • Leading and developing a high-performing team of hotel staff.
  • Managing budgets and financial reports.
  • Collaborating with other departments to ensure alignment and consistency in our customer experience.
Requirements

To be successful in this role, you will need:

  • A degree in Hospitality or a related field, or equivalent experience.
  • At least 5 years of progressive experience in hotel operations, preferably in a cruise line environment.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and budgeting skills, with the ability to interpret financial data and make informed decisions.

We offer a competitive salary of $$$$70,000 - $100,000 per year, depending on experience, plus a range of benefits, including health insurance, retirement plan, and paid time off.



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