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Lead Delivery Driver

2 months ago

Sterling Heights, Michigan, United States Office Depot Full time
Job Title: Lead Delivery Driver

Join our team as a Lead Delivery Driver and take on a challenging role that requires strong leadership and organizational skills. As a key member of our delivery team, you will be responsible for ensuring the efficient delivery of customer products and leading a team of Delivery Specialists.

Key Responsibilities:
  • Provide training and coaching to new and existing Delivery Specialists to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Assist management with vehicle safety and building security issues, and allocate resources to ensure timely deliveries as defined by customer requirements and expectations.
  • Communicate customer feedback to appropriate supervisory personnel and develop and contribute ideas and suggestions for operational improvements using LEAN practices.
  • Ensure the proper completion of all required paperwork and assist management with route design, balancing, and dispatch, including training and follow-up on driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance.
  • Assume supervisory functions in the absence of direct manager or supervisor and assist with delivery operations as a route back-up driver when necessary.
  • Adhere to established Standard Operating Procedures and perform driver safety checks as needed, for follow-up and retraining.
  • Participate in Safety Committee and conduct Tier 1 meetings, and assist in meeting with new customers and for onsite visits.
Requirements:
  • High School diploma or equivalent preferred.
  • Minimum 3 years' experience in a related field.
  • At least two years Delivery experience preferred, with supervisory or leadership experience preferred.
  • CDL may be needed in states where required.
  • Computer skills preferred.
  • Valid driver license.
  • Clean driving record.
  • Class B Commercial Driver's License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW).
  • Department of Transportation (DOT) qualification.
  • Familiarity with computer and other transportation systems preferred.
  • Ability to communicate both verbally and in writing, using the English language (English competency).
  • Ability to represent the company professionally when making customer deliveries.
  • Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc.
  • Basic product knowledge.
  • Knowledge of operation of power/mobile equipment.
  • Ability to understand addition, subtraction, multiplication, and division.
  • Geographical knowledge of the delivery service area.
  • Demonstrate a commitment to OfficeMax core values.
  • Ability to transport single cartons up to 75 pounds as needed.
  • Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds.
  • Ability to work in all seasons due to varied climates.
  • Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking; including stairs.
  • Ability to read and understand a map.
  • Ability to up sell.
  • Maintain a professional appearance.

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization. For immediate consideration for this exciting position, please click the Apply Now button.