Crisis Resolution Specialist

2 weeks ago


Sapulpa, Oklahoma, United States CREOKS Health Services Full time
About the Role

Are you passionate about making a difference in people's lives? We are seeking a Crisis Dispatch Specialist to join our team at CREOKS Health Services.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications. This figure is based on national averages for similar positions in Oklahoma.

Job Summary:

The Crisis Dispatch Specialist will be responsible for responding to crisis situations as identified by the CREOKS Spring Creek Operations Center and 988. The successful candidate will have excellent communication skills, a calm demeanor, and the ability to think critically in high-pressure situations.

Key Responsibilities:

  • Respond to crisis calls within 15 minutes
  • Obtain information from callers, assess their situation, and provide support and guidance
  • Collaborate with other teams, including on-call therapists, to ensure effective support for individuals in crisis
  • Document all interactions, including calls and conversations
  • Stay up-to-date with agency policies, procedures, and training requirements

Requirements:

  • High school diploma or equivalent required; degree in social work, psychology, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Current Oklahoma driver's license
  • Physical ability to sit for long periods and use computer equipment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Free continuing education workshops and training opportunities

About CREOKS Health Services:

CREOKS Health Services is a non-profit organization providing comprehensive health, wellness, and social services. Our behavioral health division offers more than 40 years of quality services and programs that benefit adults, adolescents, and children. With 24 locations across Eastern Oklahoma and one in Mountain View, Arkansas, we serve thousands of individuals each year.



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