Senior Trading Support Associate

2 weeks ago


Southfield, Michigan, United States Raymond James Full time
Job Summary

As a Senior Trading Support Associate at Raymond James, you will play a critical role in providing exceptional support to our trading teams. Under limited supervision, you will utilize your intermediate knowledge and skills to facilitate trade order processing, ensure trades are executed and confirmed in accordance with organizational policies and procedures, and provide trading support to financial advisors.

Key Responsibilities
  • Manually facilitate trade order processing when required.
  • Ensure trades are executed and confirmed in accordance with organizational policies and procedures.
  • Facilitate the price adjustment and trade correction process.
  • Ensure trades are confirmed and researches and resolves unconfirmed trades.
  • Reviews trade problem, analyzes and interprets data and determines appropriate corrective action.
  • Contacts internal and external customers to resolve trading problems.
  • Maintains currency in trading policies and procedures.
  • Provides trading support to financial advisors and responds to inquiries regarding fund suitability, products and services.
  • Establishes and maintains periodic orders. Resolves periodic order issues, cancels and corrects as needed.
  • Ensures trades are receiving appropriate breakpoints/sales charges.
  • Reviews, uploads and researches rejects on bulk trades for discretionary accounts, works with advisor to reprocess as needed.
  • Coordinates and processes share class conversions, works with both internal and external departments and funds companies to ensure successful conversions.
  • Ensures that all the varied and complex fund family rules and procedures are adhered to, and that the firm's regulatory obligations are met.
  • Processes various trade related reports and utilizes tools including trade related databases and 3rd party applications.
  • Researches and corrects Asset Management Services portfolio rebalance issues.
  • Provides Inbox support.
  • Performs other duties and responsibilities as assigned.
Requirements
  • Associate's Degree (A.A.) and/or a minimum of three (3) to five (5) years of experience in the financial services industry.
  • Knowledge of intermediate investment concepts, practices, procedures and industry regulations related to Mutual Fund trading activities.
  • Principles and practices of customer relations and communications.
  • Accounting principles.
  • Front-end system used in assigned functional area and its relationship with account history.
  • Excel, Word, Outlook and other applications as needed.
Working Conditions

This is a full-time position with a standard work schedule. The ideal candidate will be able to work independently with limited direction as well as collaboratively within a team environment.



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