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Housekeeping Operations Manager

2 months ago

MagstattleBas, Grand Est, United States The Marcus Corporation Full time
Job Summary

The Marcus Corporation is seeking a highly skilled and experienced Housekeeping Operations Manager to join our team. As a key member of our Housekeeping department, you will be responsible for ensuring that all associates consistently meet the highest standards of cleanliness and maintenance throughout the department.

Key Responsibilities
  • Supervise and coordinate the activities of housekeeping associates to ensure that all tasks are completed efficiently and effectively.
  • Conduct regular inspections to ensure that all areas of the hotel meet the highest standards of cleanliness and maintenance.
  • Develop and implement effective training programs to ensure that all housekeeping associates have the skills and knowledge necessary to perform their jobs to the highest standard.
  • Collaborate with other departments to ensure that all guest requests are met and that all guest complaints are resolved promptly and efficiently.
  • Monitor and control the inventory of cleaning supplies and equipment to ensure that all areas of the hotel are adequately stocked.
  • Develop and implement effective procedures for handling lost and found items.
  • Participate in the development and implementation of the hotel's safety and security policies and procedures.
  • Perform other duties and special projects as assigned by the Director of Housekeeping.
Requirements
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum of 2 years of experience in a housekeeping supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Ability to prioritize and organize multiple tasks and responsibilities.
  • Ability to maintain confidentiality and handle sensitive information.