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Sephora Sales Associate

2 months ago

WinstonSalem, North Carolina, United States Sephora Full time
About the Role

We are seeking a highly skilled and passionate Licensed Beauty Advisor to join our team at Sephora. As a Licensed Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized beauty experience for our clients.

Key Responsibilities
  • Customer Experience
    • Provide a welcoming and inclusive environment for our clients, listening to their unique needs and preferences.
    • Unleash your creativity and passion for beauty by sharing your knowledge of our iconic brands and products.
    • Deliver exceptional customized paid service experiences, including applications, product knowledge, and lessons in makeup, skincare, and waxing.
    • Suggest and sell products and services that meet our clients' needs, and introduce them to our loyalty programs.
  • Store Success
    • Contribute to the success of our store by maintaining a clean and organized environment, and ensuring that all state license requirements are met.
    • Drive results by contributing to our store's sales goals and sharing your knowledge of Sephora's policies and standards.
    • Support special events, promotions, and priorities as needed.
  • Demonstrate Sephora Values
    • Passion: Demonstrate a genuine passion for beauty and a commitment to delivering exceptional customer service.
    • Innovation: Stay up-to-date on the latest beauty trends and products, and share your knowledge with our clients.
    • Expertise: Develop and maintain your skills and knowledge in areas such as makeup, skincare, and waxing.
    • Balance: Maintain a healthy work-life balance and prioritize your well-being.
    • Respect: Treat our clients and colleagues with respect and kindness.
    • Teamwork: Collaborate with our team to achieve our goals and support each other.
    • Initiative: Take the initiative to learn and grow, and seek out opportunities for professional development.
    Requirements
    • 1-3 years' prior experience working in retail sales or services industries.
    • A License to perform paid services as required by the state in which you work.
    • Knowledge about what's new and trending with beauty products.
    • A passion for client service, selling, and working with people.
    • Strong communication and multitasking skills.
    • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
    • Consistent and reliable attendance.
    • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
    • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply cosmetics products to clients-with or without accommodation.
    • Adherence to Sephora's dress code and policies in the Employee Handbook.
    What We Offer
    • $20.75/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.
    • Comprehensive healthcare and wellbeing benefits based on eligibility.
    • 401(k) savings plan.
    • Paid time off.
    • Employee discount/product perks.
    • Tuition reimbursement and employee referral bonus programs.