Environmental Health Clerk

3 days ago


Lansing, Michigan, United States Ingham County Human Resources Full time
Job Summary

We are seeking a highly organized and detail-oriented Environmental Health Clerk to join our team at Ingham County Human Resources. The successful candidate will provide administrative support to Environmental Health Supervisors and field staff, processing complex documents and providing exceptional customer service to the public.

Key Responsibilities
  • Process and receipt payments for licenses, permits, applications, and other services
  • Provide administrative support to Environmental Health Supervisors and field staff
  • Assist clients in-person and remotely with paperwork, payments, complaints, and navigating Environmental Health programs
  • Perform data entry and create reports
  • Provide customer service to the public in person, via telephone, and through various electronic means
  • Assist the public with obtaining and completing the correct applications, permits, or licenses
  • Process payments via cash, check, credit, and online, and log payments into various databases and program applications
  • Receive complaints from the public and assess relevant authority
  • Acquire knowledge of and assist the public in navigating various federal, state, and local programs related to Environmental Health
  • Maintain program files to ensure proper document retention and compliance with state-required minimum program requirements
  • Assist in the maintenance of departmental filing systems
Requirements
  • High degree of computer literacy for daily use of Microsoft Office applications, accounting software, inspection software, various databases, Geographic Information Systems (GIS), and other related software
  • Ability to type correspondence, reports, forms, and other documents using word processing software
  • Basic competency with regard to the public health roles and services provided in all three Environmental Health program areas


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