Customer Experience Specialist

3 weeks ago


Sevierville, Tennessee, United States Security Finance Full time

In this dynamic role as Customer Experience Specialist, you'll play a vital part in shaping the customer experience at Security Finance. You'll be responsible for ensuring seamless communication between customers and our team, resolving issues promptly, and identifying opportunities for improvement.

The estimated annual salary for this position is $45,000-$65,000, based on your level of experience and qualifications. We also offer an excellent benefits package, featuring medical insurance, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and generous paid time off.

You'll be working in a fast-paced environment, interacting with customers, colleagues, and management. Key responsibilities include:

  • Delivering exceptional customer experiences through various channels, including phone, email, and in-person
  • Collaborating with internal teams to resolve customer complaints and improve overall satisfaction

We invest heavily in our employees' growth and development, offering ongoing training and opportunities for advancement.



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