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Community Engagement Specialist
2 months ago
Austin Habitat for Humanity is a progressive provider of Affordable Homeownership solutions in the Austin region. Through our commitment to community service, we unite individuals in the mission of constructing homes, fostering community, and instilling hope. Become a vital part of our dedicated team and contribute to a better future for Austin.
OUR MISSIONGuided by our faith, Austin Habitat for Humanity strives to unite people in the effort to build homes, communities, and hope.
OUR VISION
A world where everyone has a safe and decent place to call home.
CORE VALUES
- Innovative Thinking
- Collaborative Spirit
- Service Orientation
BENEFITS OFFERED:
- Comprehensive employer-paid medical, dental, and vision coverage
- 12 paid holidays annually
- 9 vacation days each year
- 9 sick leave days per year
- 6 personal days off annually
- 401(k) retirement plan with employer contributions
- 20% discount on ReStore purchases
POSITION SUMMARY:
This role is integral to our mission of uniting individuals to build homes, communities, and hope by:
- Engaging with volunteers and family partners to ensure a rewarding volunteer experience on-site and in our ReStores.
- Facilitating both formal and informal volunteer appreciation initiatives.
Participating in community outreach efforts to promote volunteer opportunities and educate the public about the impact of Austin Habitat for Humanity.
EXPECTATIONS:
- Serve as a role model within and outside the organization.
- Comply with organizational policies and procedures.
- Maintain a positive, respectful demeanor and uphold our core values.
- Collaborate effectively with supervisors and team members to achieve strategic goals.
- Exhibit self-motivation, adaptability, and efficient time management skills.
KEY RESPONSIBILITIES:
- Act as a site host, welcoming and signing in volunteers while ensuring they are informed and supported during their time on-site.
- Assist with volunteer management tasks, including safety assessments, responding to inquiries, maintaining databases, and tracking volunteer participation.
- Coordinate volunteer support, organizing and managing resources for projects, build days, and special events.
- Support the ReStore volunteer program.
- Participate in community outreach events.
Facilitate both formal and informal volunteer appreciation programs, including weekly appreciation communications, annual recognition events, and activities for national volunteer week.
MINIMUM QUALIFICATIONS:
- Excellent oral and written communication skills in English.
- Valid driver's license and ability to travel to various sites.
- Proficient in computer skills, including Microsoft Office Suite, particularly Word and Excel.
- Strong team-oriented mindset and customer service focus.
- Ability to engage with diverse groups of individuals.
- Willingness to work outdoors as necessary.
- Strong organizational skills and attention to detail.
- Public speaking capabilities.
- Experience in volunteerism and recruitment.
- Event coordination experience.
This position requires an educational background of:
- An Associate's Degree in Business Management, Human Resources, Social Sciences, or a related field, or at least two years of experience in HR, Social Services, or a similar area.
- Bilingual in Spanish and English.
- Familiarity with VolunteerHub is advantageous.
- Two years of experience working with volunteers and managing projects.
- Certification in Volunteer Management is a plus.
PHYSICAL DEMANDS:
The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. While fulfilling the duties of this position, the employee is expected to spend the majority of the day on their feet, which includes standing, walking, sitting, using hands and fingers to handle or feel objects, tools, or controls. The employee may reach with arms and hands, climb stairs, balance, stoop, kneel, crouch, or crawl, and must be able to talk or hear, taste, and smell. Occasionally, the employee must lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee may be occasionally exposed to varying weather conditions. The noise level in the work environment is typically moderate.
Austin Habitat for Humanity is an Equal Opportunity Employer.We are dedicated to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
