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Print Fulfillment Team Supervisor

2 months ago


New York, New York, United States The Fedcap Group Full time
Job Overview

The Print Fulfillment Team Supervisor plays a crucial role in the efficient operation of our print and mail facility. This position involves overseeing daily activities, guiding staff, and ensuring high-quality service delivery to our clients.

Key Responsibilities:
  • Assist the Supervisor in managing the daily operations of the print and mail facility.
  • Direct and monitor work assignments for mail clerks to ensure timely completion.
  • Utilize computerized databases to process contract mailings to the printer.
  • Generate and transmit daily reports to clients, maintaining consistent communication.
  • Act as a backup for the Supervisor when necessary, ensuring seamless operations.
  • Handle customer print requests using advanced digital printing technology.
  • Maintain knowledge of graphic design software, including Adobe, and digital printing equipment.
  • Manage the operation of mail inserters and folders, ensuring optimal performance.
  • Utilize FTP sites for efficient file management, including uploads and downloads.
  • Operate printing finishing equipment such as cutters and binding machines.
Essential Skills and Qualifications:
  • Minimum of 3 years of management experience in a related field.
  • Proficient computer skills are essential.
  • Ability to work collaboratively with a diverse team.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • Physical capability to lift up to 50 lbs.
  • Ability to identify and implement production improvements.
  • Adaptability to changing workloads and responsibilities.
  • Comfortable with evolving processes and technologies.
Job Type:

Full-time

Compensation:

Hourly Rate: $23.00

Benefits:
  • 401(k) plan with matching contributions
  • Comprehensive dental and health insurance
  • Paid time off
Education Requirements:
  • High school diploma or equivalent (preferred)
Experience Requirements:
  • 3 years in Digital Printing (preferred)
  • 1 year in a Copy Center environment (preferred)
License/Certification:
  • Driver's License (preferred)
Work Location:

In-person at the facility.

Company Overview:

The Fedcap Group is dedicated to enhancing the economic and social well-being of underserved communities. With a legacy of 85 years, we provide innovative solutions to address critical societal needs. Our organization supports over 300,000 individuals annually through various services, including education, vocational training, and behavioral health support, all aimed at fostering long-term self-sufficiency.

Our initiatives are organized into four main practice areas: Education, Workforce Development, Occupational Health, and Economic Development, ensuring a strategic approach to maximizing impact. We also engage in broader systems change efforts, collaborating with government entities to improve service delivery.