Host/Server Assistant

4 days ago


Kapolei, Hawaii, United States Gyu-Kaku Hawaii Full time
Job Summary

The Host/Busser is a vital member of our service team, responsible for providing a warm and welcoming experience for our guests. As a Host/Busser, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities:

  • Ensure a gracious and pleasant attitude while contributing to a teamwork-based work environment.
  • Maintain a clean and organized front door area, adhering to our Gyu Kaku standards.
  • Utilize our Aloha Guest Manager system to control guest seating and flow.
  • Welcome guests in a hospitable and courteous manner, taking their information and quoting wait times when necessary.
  • Promptly seat guests in the bar or dining area when available, presenting menus and promotional materials.
  • Ensure each guest receives a friendly farewell, observing tables and keeping track of clean, dirty, and unoccupied tables.
  • Accommodate guests' needs and requests, such as refilling beverages or providing silverware.
  • Follow all sanitation and safety guidelines at all times.

Requirements:

  • High School Diploma or equivalent preferred.
  • Ability to stand or walk for hours, frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift, and carry items up to 50 lbs.
  • Ability to tolerate significant changes in temperature and frequent immersion of hands in water and cleaning or sanitizing solutions.


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