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Sales Associate
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Lands' End. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities:
- Drive sales by utilizing consultative selling practices to identify customer needs and provide solutions
- Provide highest degree of customer service, including greeting customers, adjusting individual customer attention, and suggesting solutions based on customer interest and needs
- Maintain knowledge of Lands' End products and services, as well as current fashion trends, to enhance customer service and generate sales
- Process customer transactions efficiently using POS and online systems
- Perform markdown and promotional activities as needed
- Responsible for stock replenishment and adhering to visual brand standards
Requirements:
- Excellent selling skills
- Ability to communicate effectively with customers and fellow employees
- Ability to receive feedback and take action when appropriate
- Ability to follow written and verbal instruction and meet deadlines on projects/tasks
- Flexibility and adaptability to change
- Knowledge of Lands' End merchandise is strongly preferred
- Availability and flexibility to work varied hours to support the needs of the business
- Ability to stand for long periods of time
- Ability to lift boxes up to 40 lbs