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Student Services Specialist Financial Aid

2 months ago

Scottsdale, Arizona, United States Maricopa Community College district Full time
Job Summary

Maricopa Community College District is seeking a full-time Student Services Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service to students, parents, faculty, and staff, while handling complex financial aid duties.

Key Responsibilities
  • Assist students and parents with financial aid applications, including the completion of forms and paperwork.
  • Review and verify student financial aid applications for accuracy and completeness.
  • Respond to complex student and parent inquiries, providing detailed knowledge of financial aid regulations and policies.
  • Plan and coordinate financial aid outreach events, both on and off campus.
  • Assist with the administration of financial aid programs, including verifying award accuracy and reviewing reports.
Requirements
  • Associate's degree from a regionally accredited institution, and one year of full-time student services or college teaching experience.
  • OR an equivalent combination of education and experience.
Preferred Qualifications
  • At least two years of experience working in an Admissions Office, Advisement Office, Financial Aid Office, or other related Student Services Office.
  • Experience presenting and public speaking.
  • Knowledge of federal financial aid regulations and the process of applying for and receiving financial aid funds.
Working Conditions
  • Travel to campus during the interview/selection process will be at the candidate's own expense.
  • May be required to travel to off-site locations.
  • May be required to work evenings and weekends.