Azure Cloud Solutions Specialist

5 days ago

Iowa City, Iowa, United States Syntricate Technologies Full time
Job Title: Tech Support Specialist

At Syntricate Technologies, we are seeking a highly skilled Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their Microsoft Office 365 and Azure environments are running smoothly and efficiently.

Key Responsibilities:
  • Administer and support Office 365 suite configurations, policies, and analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms.
  • Provide subject matter expertise in Office 365 and Microsoft Azure with an emphasis on security, architectural design, migration management, and support of large-scale implementations.
  • Implement new Office 365 features and functionality, such as Microsoft Teams, Office 365 Groups, Planner, PowerApps, and migrations to a target cloud O365 tenant.
  • Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint, and other O365 collaboration tools.
  • Assist in developing and implementing support strategies for the various Office 365 applications.
Requirements:
  • Experience as an Azure/O365 Administrator.
  • Expert knowledge of compute, storage, network, and security in Azure cloud environment.
  • Expert knowledge of Azure Active Directory, EMS, and the Microsoft Identity Platform.
  • Expert knowledge of PowerShell for managing on-premises, Azure, and O365 environments.
  • Familiarity with Azure App Gateway, Front door, Traffic Manager, Load Balancer, Firewalls.
  • Familiarity with Azure file share, Azure File Sync service, Azure Blob Storage, Storage tiers/Blog Lifecycle Management, Storage Explorer.
  • Familiarity with Azure App Service plan, custom domain names, backup, networking settings, deployment settings for App Services.
  • Familiarity with Power Automate, Power Platform, Power Apps, Troubleshooting Dataflows, AI Builder, Connectors, Logic Apps, Power BI.
  • Familiarity with Azure Virtual Desktop and all areas of Azure Virtual Desktops, Azure Automation Account.
  • Familiarity with Azure DevOps a plus.
  • Familiarity with Microsoft Intune/Intune managed devices/Windows Autopilot/Intune Policies/Profiles a plus.
  • Expert knowledge of Office 365 Platform, Exchange Online, SharePoint Online, Teams, PowerBI, Security & Compliance Center, Office ProPlus, and OneDrive for Business.
  • Familiar with application monitoring tools and reviewing log files.
  • In-depth knowledge of Office365 licensing, features, and policy.
  • Good understanding of the Microsoft O365 roadmaps and future developments for productivity tools to ensure smooth introduction and implementation.
  • PowerShell scripting expertise within Office 365/Azure AD/Teams/SharePoint.
  • Experience with Microsoft Active Directory services, including forest and domain design, policies, topology, replication, and trusts.
  • Possesses a broad knowledge base of Office 365 technical architecture and the interdependencies with other enterprise services in the O365/Azure technology stack.
  • Progressive experience in developing technical solutions using the O365 suite of products.
  • Identity and Conditional Access design and implementation experience.
  • Experience with implementation/configuration of Office 365 messaging and collaboration tools.
  • Experience with on-premises Active Directory, Azure Active Directory, and Hybrid deployments.
  • Implementation of advanced functions of Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management.

We are looking for a highly skilled and experienced Tech Support Specialist to join our team. If you have a passion for technology and a desire to work with a dynamic and innovative company, we encourage you to apply for this exciting opportunity.

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