Retail Sales Representative
2 weeks ago
Part-time Sales Associate - Chico's
Job Reference: 2377
Brand: Chico's
Category: Retail Sales Associate
Job Type: Part-time
Location: The Village at Arrowhead, Glendale, AZ
Employment Type: Part-time
At Chico's, we are committed to providing a stylish and social atmosphere that encourages women to showcase their unique identities.
POSITION OBJECTIVE:
The Sales Associate plays a crucial role in assisting Management in fostering a customer-centric and product-oriented sales environment, where our core values and guiding principles are integral to all store functions. This includes ensuring an exceptional customer experience and maximizing profitability. We take pride in our work and believe that our teams create an extraordinary workplace for learning and growth.
FUNCTIONAL RESPONSIBILITIES:
Results Orientation
Achieves company sales targets by employing effective sales strategies and sharing product knowledge with customers; suggests merchandise options or assists in locating items based on customer preferences.
Stays informed about current promotions and sales; upholds pricing and visual presentation standards.
Maintains excellence in merchandise handling, presentation, loss prevention, and all other responsibilities as assigned by Management.
Contributes to visual merchandising efforts, including monthly store layouts and area maintenance.
Customer Engagement
Embodies and promotes the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
Addresses customer inquiries promptly and effectively.
Facilitates a swift and efficient checkout process, remaining knowledgeable about policies related to payments, coupon usage, returns, exchanges, security measures, and other operational procedures.
Encourages purchasing decisions at the register and meets add-on sales goals, including gift card promotions.
Enlists clients in the rewards program.
Develops and nurtures a loyal customer base through personalized service and wardrobe consultations.
Maintains awareness of current product fit and style offerings both in-store and online.
Ensures consistent communication with clients through the use of a customer relationship book.
Operational Excellence
Assists in replenishment tasks to keep the store well-stocked and inviting.
Supports fulfillment processes for locating merchandise.
Participates in visual merchandising tasks, including floor displays, window arrangements, and signage placement as directed.
Helps maintain store cleanliness and organization.
Team Collaboration and Development
Encourages an inclusive and cooperative approach to problem-solving.
Seeks opportunities for personal growth and actively requests feedback.
Other responsibilities as assigned.
QUALIFICATIONS:
High School diploma or equivalent.
Preferred experience in retail or sales.
Must be at least 18 years old.
Strong communication skills.
Exceptional customer service abilities.
Able to learn and adapt to technology provided by the company.
Excellent organizational skills and capacity to manage multiple tasks in a fast-paced environment.
Ability to communicate effectively with customers, associates, and management.
Regular attendance is essential to fulfill the requirements of this position, with flexibility to work evenings, weekends, and holidays.
PHYSICAL REQUIREMENTS:
Frequent walking and standing throughout an 8-hour shift.
Occasional lifting of up to 50 lbs. (1-33% of an 8-hour shift).
Regular climbing (34%-66% of an 8-hour shift).
We are continuously accepting applications for talented individuals to join our store teams. When a position becomes available, we will review applications to identify suitable candidates. Applications can be submitted for any location or position at any time; however, specific positions may not currently be open. Accommodations are available for applicants with disabilities. To request assistance during the application process, please contact the local Store Manager.
Chicos FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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