Guest Service Associate

2 weeks ago


Gaylord, Michigan, United States Alpen Bluffs Outdoor Resort Full time
Job Title: Guest Attendant

Job Summary:

We are seeking a Guest Attendant to join our team at Alpen Bluffs Outdoor Resort. As a Guest Attendant, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating a memorable experience.

Key Responsibilities:

  • Interact with guests and provide food and beverage service
  • Restock and replenish inventory and supplies
  • Stay focused on guest satisfaction and maintain a clean and organized environment
  • Comply with food and beverage regulations and standards
  • Communicate effectively with colleagues and management
  • Perform other duties as assigned

Golf Simulator Responsibilities:

  • Check in guests for golf simulators and guide them to their bay
  • Administer golf club rentals and ensure proper care
  • Ensure golf simulators are functioning properly and clean
  • Merchandise rack open and close
  • Perform other duties as assigned

Requirements:

  • At least 16 years of age
  • Some food service knowledge and computer literacy
  • Positive attitude and excellent communication skills
  • Ability to work as a team and maintain a calm demeanor in a fast-paced environment

Physical Demands:

  • Stand for long periods, walk, sit, use hands to finger, handle or feel, reach with hands and arm
  • Frequently required to balance, stoop, kneel, crouch, or crawl, talk or hear
  • Occasionally lift and/or move up to 50 pounds

Alpen Bluffs Outdoor Resort is an Equal Opportunity Employer. We are committed to providing a safe and inclusive work environment for all employees.



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