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Customer Service Representative

2 months ago

Youngstown, Ohio, United States Schwebel Baking Full time

Schwebels is looking for a part-time Customer Service Representative to join our team. This role involves working between 19-29 hours per week, with a starting wage of $13.35.

Key Responsibilities:

  • Welcome customers, maintain product knowledge, and assist in merchandise selection.
  • Provide information regarding product availability, ingredients, and nutritional details.
  • Answer phone calls in a friendly and professional manner.
  • Process cash and credit card transactions accurately.
  • Ensure the store's appearance is maintained by cleaning, organizing merchandise, and restocking shelves as necessary.
  • Participate in inventory counts.
  • Organize pricing, signage, and product coding.
  • Maintain stock levels on the sales floor consistently.
  • Adhere to established customer service standards.
  • Address customer concerns promptly and with importance.
Qualifications:
  • Must be at least 18 years old.
  • Must successfully complete a computerized assessment.
  • Availability to work on weekends is required.
  • Experience operating cash registers and credit card machines is essential.
  • Some experience in suggestive selling is preferred.
  • Basic computer skills are necessary.
  • Ability to stand for extended periods is required.
  • Strong verbal and written communication skills are important.
  • Ability to prioritize tasks effectively.
  • Previous retail experience is advantageous.
Additional Information:

Schwebel's will only consider candidates who are legally authorized to work in the United States for this position. Any employment offer is contingent upon the successful completion of a background check and drug screening.

Equal Opportunity Employer:

Schwebel Baking Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.