IT Manager

Georgia Crown is seeking a highly skilled IT Manager to lead our software systems team in McDonough, Georgia. This is an in-person position that requires no remote work.

• Team Management: Oversee software systems employees within the IT department, including Developers, Analysts, and BI personnel.
• Recruitment and Training: Perform interviews, hiring, training, counseling, performance reviews, and termination of direct reports.
• Operational Direction: Provide operational direction for software and application needs of the business.
• Project Management: Act as the Project Manager for application development, enhancement, and implementation projects.
• Collaboration: Work with departmental managers to define short-term and long-term needs of the business.
• Teamwork: Collaborate with office staff, warehouse, delivery, sales, and corporate departments to ensure a teamwork atmosphere and maintain a positive attitude.
• Professionalism: Demonstrate professionalism at all times, including attire, conduct, time management, and proper follow-up.
• Change Management: Create and maintain Change Management processes for all software and application changes, upgrades, and enhancements.
• Specifications: Work with Business Analysts to provide specifications for application projects.
• Hands-on Support: Provide hands-on support to Business Analysts and Developers as needed.
• Implementation: Manage the implementation of on-premise and cloud applications.
• Additional Responsibilities: Perform all other duties as assigned by the Director of Information Technology.

• Communication Skills: Possess good communication skills and the ability to handle multiple problems without losing composure.
• Organizational Skills: Demonstrate good organizational and written skills.
• Software Lifecycle Experience: Require software lifecycle experience.
• Technical Skills: Possess experience with RPG development or implementing and supporting similar technologies.
• ITIL: ITIL certification is recommended.
• Logical Troubleshooting: Possess solid logical troubleshooting and problem-solving skills.
• Interpersonal Skills: Demonstrate strong interpersonal skills with the ability to work with the IT team, users, leadership, and vendors.
• Education: Possess a four-year degree or equivalent work experience.
• Transportation: Possess reliable transportation and the ability to maintain 100/300/100 insurance limitations.
• Background Checks: Pass background checks, including police backgrounds and reference checks.
• Motor Vehicle Record: Pass a motor vehicle record check to establish employment eligibility.
• Drug-Free Workplace: Maintain a drug-free workplace.
• EOE: Georgia Crown is an Equal Opportunity Employer.

• Group Health and Dental Insurance: Offer group health and dental insurance.
• Vision Insurance: Offer vision insurance.
• 401(k) Savings Plan: Offer a 401(k) savings plan.
• Paid Vacation: Offer paid vacation.
• Paid Holidays: Offer paid holidays (7 per year).
• Company Paid Short-Term Disability: Offer company-paid short-term disability.
• Company Paid Long-Term Disability: Offer company-paid long-term disability.
• Company Paid Life Insurance: Offer company-paid life insurance.
• Voluntary Life Insurance: Offer voluntary life insurance.
• AFLAC Supplemental Insurance: Offer AFLAC supplemental insurance.
• Direct Deposit: Offer direct deposit.
• Non-Smoking Work Environment: Maintain a non-smoking work environment.
• Drug-Free Workplace: Maintain a drug-free workplace.
• Equal Opportunity Employer: Georgia Crown is an Equal Opportunity Employer.