Pet Care Coordinator
5 days ago
About the Position
">We are seeking a talented Client Service Representative to join our team at Banfield Pet Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, coordinating care, and ensuring the overall success of our hospital.
">Key Responsibilities
">- ">
- Respond to client inquiries and address their concerns in a timely and professional manner.">
- Coordinate client appointments, surgeries, and other procedures.">
- Prepare and manage client records, maintaining accuracy and confidentiality.">
- Collaborate with veterinarians and other healthcare professionals to ensure seamless care coordination.">
- Participate in ongoing training and education to stay up-to-date on best practices and industry developments.">
Requirements and Qualifications
">- ">
- High school diploma or equivalent required; medical background preferred.">
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.">
- 1+ year of experience in a customer-facing role, preferably in a healthcare setting.">
- Proven track record of delivering exceptional customer service and resolving conflicts.">
- Ability to work independently and as part of a team, with a focus on collaboration and mutual support.">
Salary and Benefits
">We offer a competitive salary of approximately $40,000 - $60,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, 401(k) matching, and paid time off.
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Pet Care Coordinator
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