Pet Care Coordinator

5 days ago


Holmdel, New Jersey, United States Banfield Full time

About the Position

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We are seeking a talented Client Service Representative to join our team at Banfield Pet Hospital. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, coordinating care, and ensuring the overall success of our hospital.

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Key Responsibilities

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  • Respond to client inquiries and address their concerns in a timely and professional manner.">
  • Coordinate client appointments, surgeries, and other procedures.">
  • Prepare and manage client records, maintaining accuracy and confidentiality.">
  • Collaborate with veterinarians and other healthcare professionals to ensure seamless care coordination.">
  • Participate in ongoing training and education to stay up-to-date on best practices and industry developments.">
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Requirements and Qualifications

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  • High school diploma or equivalent required; medical background preferred.">
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.">
  • 1+ year of experience in a customer-facing role, preferably in a healthcare setting.">
  • Proven track record of delivering exceptional customer service and resolving conflicts.">
  • Ability to work independently and as part of a team, with a focus on collaboration and mutual support.">
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Salary and Benefits

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We offer a competitive salary of approximately $40,000 - $60,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, 401(k) matching, and paid time off.



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