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Sales Associate

2 months ago

Atlanta, Georgia, United States Alex and Ani Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, selling products with a high level of enthusiasm and knowledge, and assisting the management team with day-to-day store operations.

Key Responsibilities

  • Be the driving force behind the ALEX AND ANI message of positive energy
  • Develop and maintain expert product knowledge to assist customers
  • Operate cash registers, manage financial transactions, and balance drawers
  • Introduce promotions and sale opportunities to customers
  • Ensure the highest level of customer service by assisting customers with concerns and exchanges
  • Communicate client feedback, business trends, and recommendations to the store management team
  • Consistently uphold a neat, clean, and organized store and stockroom
  • Assist in visual presentation standards and ensuring the store is replenished at all times
  • Maintain compliance with Retail Operations Policy and Procedures
  • Assist the Management team in the protection of all company assets, controlling internal and external loss

Requirements

  • Retail Sales experience
  • Excellent communication and time-management skills
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Capable of lifting up to 40 pounds
  • The ability to read, write, and perform basic math
  • The ability to stand and walk for extended periods of time
  • Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business

What We Offer

As a Sales Associate at Alex and Ani, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and team collaboration.