Upscale Establishment Host

2 days ago


East Hampton, New York, United States The Palm Full time
Service Excellence Ambassador

We are seeking a highly skilled Host/Hostess to join our team at The Palm, where we pride ourselves on delivering exceptional guest experiences. As a key ambassador of our service standards, you will be responsible for crafting a memorable experience for every guest, from initial contact to departure.

Key Performance Indicators:

  • Guest satisfaction ratings consistently above 90%
  • No more than 5% of tables wait longer than 15 minutes for service
  • All guests receive a warm welcome, attentive service, and a sincere farewell

What We Offer:

  • A competitive salary range of $20-$25 per hour, based on experience and performance
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A positive and inclusive work environment that prioritizes respect, teamwork, and diversity

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