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Restaurant Operations Manager

2 months ago

Aberdeen, North Carolina, United States Taco Bell Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Shift Management: Run organized shifts, execute administrative duties, and ensure seamless day-to-day operations.
  • Leadership and Direction: Provide guidance and support to team members, and assist the Restaurant General Manager (RGM) as needed.
  • Financial Management: Analyze and respond to operational and financial metrics, ensuring the restaurant's financial performance meets expectations.
  • Training and Development: Assist the RGM in training new team members, and provide ongoing coaching and development opportunities to enhance employee skills and knowledge.
  • Conflict Resolution: Manage conflicts and issues related to customers and employees, ensuring a positive and respectful work environment.
Requirements and Qualifications
  • Previous experience in a restaurant management or leadership role, preferably in the quick-service industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer
  • Competitive Compensation: A competitive hourly wage, with opportunities for performance-based bonuses and promotions.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
  • Professional Development: Ongoing training and development opportunities, to help you grow and succeed in your career.
  • Fun and Dynamic Work Environment: A fast-paced and dynamic work environment, with a focus on teamwork and collaboration.