Crisis Line Manager

5 days ago


Sacramento, California, United States WellSpace Health Full time
Lead a Team of Crisis Specialists\

The successful candidate will have the opportunity to lead a team of Crisis Line Specialists, providing guidance and support as they handle calls from individuals in crisis.

Estimated Salary:$36.87 - $49.47 per hour

\About WellSpace Health\

We are a Federally Qualified Health Center (FQHC) dedicated to providing high-quality care to underserved populations in the Sacramento region.

\Job Description\
  • This is a full-time position, Monday through Friday, 8am-4:30pm, with occasional evenings and weekends.
  • Leads a team of Crisis Line Specialists, providing training, supervision, and feedback to ensure excellent service delivery.
  • Develops and implements effective crisis intervention strategies, ensuring a safe and supportive environment for callers.
  • Maintains accurate records and reports, adhering to confidentiality standards and regulatory requirements.
  • Works collaboratively with other departments to provide comprehensive services, including follow-up calls, outreach events, and community resources.
\Requirements\
  • Bachelor's degree in psychology or related field; master's degree preferred.
  • At least two years of experience in crisis intervention, counseling, or psychology.
  • Excellent interpersonal and communication skills, with ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and adhere to strict standards of professionalism.
  • Proficiency in technology, including multiple-line telephones, computers, and software applications.


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