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Renal Care Patient Support Specialist

2 months ago

Montgomery, Alabama, United States Dialysis Clinic Inc Full time
Overview

Dialysis Clinic, Inc. is on the lookout for exceptional individuals dedicated to our nonprofit mission of delivering personalized care to patients dealing with chronic kidney disease.

Our guiding principle is that "the care of the patient is our reason for existence," and our committed team exemplifies this purpose in every interaction with patients.

We are in search of enthusiastic and empathetic professionals to provide exemplary patient care. We offer comprehensive training, competitive compensation, excellent benefits, and a supportive, mission-focused work environment.

Role Summary:
The Patient Care Technician (PCT) plays a vital role in caring for patients with end-stage renal disease, assisting clinical staff throughout the dialysis treatment process to ensure that prescribed therapies are delivered effectively.

PCTs are crucial members of the interdisciplinary team, committed to ensuring safe care and achieving the highest quality outcomes for every patient.

Work Schedule:
Three 12-hour shifts beginning at 3:30 AM; Sundays off; no overnight shifts.

Compensation:
Hourly pay ranges from $17 to $20, based on healthcare experience; prior experience is not mandatory.

Benefits Include:
  • Paid 12-week training with a mentor
  • Comprehensive medical, dental, and vision coverage
  • Life and long-term care insurance at no extra cost to employees
  • Paid time off (PTO), including holidays
  • Extended Sick Bank (ESB) for medical appointments, illness, or medical leave
  • Retirement plans with a $.50 match for each contributed dollar, up to 8 percent
  • Education reimbursement
  • Employee assistance program
  • Wellness initiatives

Key Responsibilities:
  • Actively engage in infection control, risk management, and patient education initiatives
  • Guide new patients through a structured 120-day education program
  • Monitor and document patient vital signs and machine readings during treatment
  • Work under the supervision of registered nurses
  • Prepare and dismantle dialysis blood systems for treatment
  • Insert and remove patient access needles
  • Observe patients during dialysis, document any changes, and communicate concerns to the charge nurse
  • Calculate patient weight loss to achieve dry weight
  • Prioritize patient care needs and organize workload accordingly
  • Maintain professional relationships while respecting patient privacy and rights
  • Manage and track inventory
  • Conduct laboratory work as needed

Qualifications:
Successful Candidates Will Possess:
  • Strong communication skills
  • A collaborative spirit to work with care teams
  • Problem-solving abilities

Education/Training Requirements:
  • High school diploma or GED is required
  • Previous healthcare experience is preferred but not essential
  • Skills in CNA, EMT, medical assisting, CNT, and/or phlebotomy are advantageous
  • DCI offers a comprehensive 3-month training program, including classroom instruction and one-on-one skills training
  • Dialysis experience is not necessary; job shadowing opportunities are available

DCI's Commitment:
Since our inception 50 years ago, Dialysis Clinic, Inc. has grown to become the largest nonprofit dialysis provider in the nation, with over 270 locations across 30 states, serving nearly 14,000 patients daily. We invest in our care teams and support research to enhance kidney care and treatment options. DCI emphasizes a holistic approach, offering hemodialysis, home dialysis, and peritoneal dialysis treatment options, empowering patients to lead meaningful lives while delivering high-quality kidney care and reducing hospitalizations.

DCI is dedicated to fostering a diverse and inclusive workplace, and we do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.