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Retail Operations Supervisor

2 months ago

Easton, Maryland, United States Rack Room Shoes Full time
Position Overview:
As a Retail Operations Supervisor at Rack Room Shoes, you will play a crucial role in overseeing daily store functions and ensuring a superior shopping experience for our customers.

Key Responsibilities:
  • Support Store Management: Collaborate with the Store Manager to manage all aspects of store operations effectively.
  • Enhance Customer Experience: Strive to create and maintain an exceptional shopping environment that delights our customers.
  • Staff Development: Provide training and leadership to team members, fostering a culture of service excellence.
  • Customer Relations: Address and resolve customer concerns promptly and effectively, ensuring satisfaction.
  • Service Standards: Uphold and reinforce current service level expectations to meet customer needs.