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Customer Service Supervisor

2 months ago

Cliffside Park, New Jersey, United States Domino's Franchise Full time

Job Summary:

We are seeking a highly skilled and motivated individual to join our Domino's Franchise team as a General Manager. As a key member of our team, you will be responsible for ensuring the smooth operation of our delivery service, managing our inventory, and providing exceptional customer service.

Key Responsibilities:

  • Operate all equipment: Ensure that all delivery vehicles and equipment are in good working condition and are properly maintained.
  • Manage inventory: Receive and process inventory shipments, manage stock levels, and complete associated paperwork.
  • Prepare product: Prepare food and beverages for delivery, ensuring that all products meet our high standards of quality and presentation.
  • Process orders: Receive and process customer orders, both over the phone and in person, ensuring that all orders are accurate and delivered on time.
  • Clean and maintain facilities: Clean and maintain our delivery vehicles, equipment, and facilities, ensuring that they are always in a safe and clean condition.
  • Provide exceptional customer service: Provide friendly and courteous service to our customers, ensuring that they are satisfied with their experience and will return to our store.

Requirements:

  • Communication skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Problem-solving skills: Ability to think critically and solve problems quickly and effectively.
  • Time management skills: Ability to manage time effectively, prioritizing tasks and meeting deadlines.
  • Physical stamina: Ability to lift, carry, and move heavy objects, and to work in a fast-paced environment.

Working Conditions:

This is a full-time position, working in a fast-paced delivery environment. You will be required to work a variety of shifts, including evenings, weekends, and holidays. You will also be required to work in a team environment, communicating effectively with colleagues and management.