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Optical Patient Care Coordinator

2 months ago

Stoneham, Massachusetts, United States BJ's Wholesale Club Full time
Optical Patient Care Coordinator Job Summary

We are seeking a highly skilled Optical Patient Care Coordinator to join our team at BJ's Wholesale Club. As a Telehealth Specialist, you will play a vital role in delivering exceptional tele-optometry exams using advanced optical and telemedicine equipment.

Key Responsibilities:
  • Deliver Outstanding Patient Experiences: Engage with patients to identify their vision needs and promote eye exam availability.
  • Support Exam Delivery: Schedule eye exam appointments and conduct necessary eye health tests and assessments.
  • Facilitate Patient Interaction: Facilitate interaction between patients, technicians, and doctors via live video conferencing.
  • Educate Patients: Educate patients on available eyewear products and recommend suitable options.
  • Maintain a Clean Environment: Maintain a clean and organized optical area.
Requirements:
  • Education and Experience: High school diploma or equivalent, with prior experience in retail, hospitality, or healthcare settings.
  • Communication Skills: Strong communication skills and a customer-focused mindset.
  • Interest in Telemedicine: Interest in telemedicine and healthcare technology.
  • Patient Care Passion: Passion for delivering exceptional patient care.
Work Environment:
  • Physical Demands: Frequent movement on hard surfaces and occasional lifting of heavy objects.
  • Work Environment: Work in a comfortable indoor environment with exposure to temperature extremes and occasional cleaning agents.