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Customer Service Representative

2 weeks ago


Durham, North Carolina, United States Wind River Environmental Full time
Job Overview:

Wind River Environmental is seeking a skilled Customer Service Representative to provide exceptional support to our customers. As the primary point of contact, you will be responsible for answering customer inquiries, resolving issues, and providing educational information about our services.

Responsibilities:
  • Answer customer calls and concerns in a timely and professional manner.
  • Provide engaging and informative customer service to ensure customers are educated on the value of our services.
  • Schedule residential pumping services and determine service needs by working with customers.
  • Maintain order management systems by entering service orders.
  • Resolve problems by clarifying issues, researching answers, and implementing solutions.