Retail Sales Associate
4 weeks ago
Job Summary
New Balance Athletics, Inc. is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, ensuring a smooth retail store operation, and promoting the New Balance brand.
Key Responsibilities
- Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
- Correctly measure and fit customers with appropriate NB product
- Inform customers about any promotions we have running
- Keep the floor always looking its best - neat, organized, and well stocked
- Make sure items are labeled and price marked properly
- Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
- Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
Requirements for Success
- Must be 18 years of age or older.
- Should be a people person
- Past retail experience preferred, but not necessary
- Strong customer service and verbal communication skills
- Demonstrated ability to flourish in a team environment
- Familiarity with cash register functions
- Ability to quickly perform basic math
- Willingness to work a flexible schedule that may include weekends and holidays
- Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Benefits
New Balance offers a comprehensive traditional benefits package, including medical insurance, dental, vision, life insurance, and 401K. We also offer non-traditional perks, such as online learning and development courses, tuition reimbursement, $100 monthly student loan support, and mentorship programs.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran, or other protected veteran.
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