Restaurant Operations Manager

5 days ago


Belle Fourche, South Dakota, United States Pizza Hut Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Pizza Hut. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Oversee and manage all areas of the restaurant, including food preparation, service, and cleanliness.
  • Customer Service: Ensure that all guests receive exceptional service, respond to complaints, and take action to turn dissatisfied guests into return guests.
  • Team Management: Supervise and train employees, provide direction on operational and procedural issues, and ensure that the restaurant is staffed for all shifts.
  • Financial Management: Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
  • Administrative Duties: Complete financial and personnel/payroll related administrative duties accurately, on time, and in accordance with company policies and procedures.
Requirements
  • Knowledge and Skills: Knowledge of computers (MS Word, Excel), proficiency in restaurant functions, including food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Certifications: Must be ServSafe certified and uphold all ServSafe guidelines.
  • Education: High school diploma or GED required.
Working Conditions
  • Physical Demands: Ability to safely and successfully perform the essential job functions, including lifting and carrying up to 40 lbs, standing, walking, talking, and hearing.
  • Attendance: Ability to maintain regular and punctual attendance.


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