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Warehouse Operations Manager

1 month ago

Lancaster, Texas, United States FFE Transportation Full time
Frozen Food Express Job Description

Frozen Food Express is seeking a highly skilled Dock Supervisor to join our team in Lancaster, TX. As a key member of our operations team, you will be responsible for supervising dockworkers and yard employees, ensuring efficient workflow, and maintaining a safe and productive work environment.

Key Responsibilities:
  • Supervise and train dockworkers and yard employees to ensure effective work completion and adherence to company policies.
  • Conduct daily safety meetings and inspect material handling equipment to prevent accidents and ensure compliance with regulations.
  • Plan staffing and resources to meet workload demands and ensure timely completion of tasks.
  • Monitor and maintain accurate inventory records, including trailer, seal, and temperature checks.
  • Coordinate the unloading, storing, staging, checking, tagging, handling, and loading of freight between the warehouse and inbound and outbound trailers.
  • Ensure the cleanliness and organization of the dock and warehouse areas, including proper functionality of doors, dock plates, and material handling equipment.
  • Provide leadership and guidance to ensure efficient workflow, safety, sanitation, cost controls, productivity, accuracy, team environment, and customer satisfaction.
  • Collaborate with management and customer service personnel to respond to customer requirements and requests.
  • Develop and maintain good working relationships with FFE team members, leading and communicating as needed to maximize individual and team performance.
  • Assist in developing warehouse operations systems by determining product handling and storage requirements, enforcing and evaluating policies and procedures.
  • Ensure the accuracy of all loads received into the warehouse and shipped out of the warehouse, completing any required inspection paperwork thoroughly and at the time of receipt of shipment.
  • Ensure all incoming products and packaging meet specifications, and that all freight is properly identified and labeled on all incoming and outgoing shipments.
Requirements:
  • High School Diploma or Equivalent (College Degree Preferred)
  • 3+ years of LTL transportation/dock experience
  • Ability to work any shift, any day or days of the week
  • Proficient in Microsoft programs such as Word, Excel, and Outlook
  • AS400 experience is preferred, but not required
  • Possess excellent verbal and written communication skills
  • Ability to solve problems where work is defined with established instructions and processes
  • Ability to work under close detailed instruction
  • Must be able to comply with all company policies, rules, procedures, and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently or in a team setting
  • Must be capable of working under tight time constraints in a high-volume environment with multiple priorities
  • Ability to operate warehouse equipment

Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.

We offer a competitive benefits package, including health care, 401(k) retirement plan, $25,000 in company-paid life insurance, disability plans, vacation, sick time, and more. Find out what other benefits FFE has to offer when you choose to start your career with us.