Sales Support Associate

4 days ago

Spokane, Washington, United States Pearson Packaging Systems Full time
About Pearson Packaging Systems

We're a leading provider of innovative packaging solutions, dedicated to helping our customers overcome labor cost and supply, safety, quality, and throughput challenges. With a portfolio of case erectors, robotic top-loaders, sealers, and robotic palletizers, we serve a diverse range of high-volume manufacturers and distributors in the food, beverage, personal care, household and industrial chemical, pharma, and distribution industries.

Our team is passionate about delivering exceptional customer experiences, and we're looking for a Sales Support Representative to join our team. As a key member of our sales department, you'll play a critical role in supporting our sales team with administrative tasks, ensuring seamless communication with internal departments, and providing top-notch customer service.Your Key Responsibilities:

  • Assist salespeople with managing administrative sales quoting and order booking processes
  • Act as a liaison between the sales team and internal departments, including project management, finance, engineering, marketing, and manufacturing operations
  • Support salespeople through the sales process, assisting quota-bearing sales staff to generate profitable revenue
  • Provide excellent customer service, navigating emotional situations with courtesy and sensitivity
  • Manage multiple tasks, prioritizing with ease, and meeting deadlines
  • Navigate change as an opportunity to improve, rather than an obstacle to overcome
  • Be dependable and professional, prioritizing customer satisfaction and building positive relationships with colleagues
  • Solve practical problems, dealing with a variety of concrete variables in situations where only limited standardization exists
What We Offer:
  • Competitive industry compensation
  • Top-tier Health and Wellness Plan, ensuring you and your family are well taken care of
  • Career advancement opportunities within Pearson and expert training in a skill set with limitless potential
  • Recognition as one of the most progressive workplaces in our industry
  • 401K & Matching Contributions
  • Tuition reimbursement program
Requirements:
  • 2 years of education or 3+ years of administrative support experience with management-level staff
  • Excellent written and verbal communication skills
  • Strong organizational, presentation, and problem-solving skills
  • Demonstrated ability to use MS Office, including Word, Excel, PowerPoint, and Outlook
  • Highly proficient in the use of CRM systems (Salesforce, Epicor, etc.)

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