Reception Associate for Aqua-Tots

2 months ago


Springboro, Ohio, United States Aqua-Tots Development Full time
Position Overview

Aqua-Tots Development is in search of dedicated Front Desk Staff Members to join our vibrant team. We pride ourselves on fostering a supportive and enjoyable workplace culture.

The ideal candidates will embody the Aqua-Tots Core Values in every interaction, whether engaging with children, parents, or fellow staff members. We provide:

  • Incentives through daily and weekly bonuses
  • A $250 bonus every four months of employment
  • Comprehensive job training
  • A fantastic work atmosphere
  • Flexible scheduling options
  • Year-round employment opportunities
  • Competitive compensation ranging from $13 to $15 per hour
  • A fun-filled environment with a strong emphasis on teamwork
  • A fulfilling job experience

We are looking for team members who are:

  • Fun-loving
  • Friendly
  • Dependable, as consistency is crucial for our wonderful children
  • Energetic
  • Outgoing
  • Excellent collaborators
  • Experienced with swimming or working with children, or ideally both

Customer Service Responsibilities:

  • Welcome customers as they enter the facility
  • Communicate effectively with both potential and existing clients
  • Establish relationships with families, remembering their names and their children's names
  • Address customer complaints with grace, aiming for a win/win resolution
  • Notify management of any unresolved complaints
  • Set a positive example for other staff members by prioritizing customer-focused interactions

As a leader in swim instruction for over 25 years, Aqua-Tots is the largest swim school in the nation, catering to individuals from 4 months to adults. If you believe you would be a valuable addition to our team, we encourage you to complete our online application. We look forward to meeting you soon.