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Customer Service Associate

3 weeks ago

Freeport, Maine, United States Catrina Milliman - State Farm Agent Full time
Role Overview

We are seeking a highly motivated professional to join our team as a Customer Service Representative. This role involves providing exceptional customer service, responding to inquiries, and helping customers with their insurance needs.

Responsibilities:
  • Provide prompt and accurate customer service, including responding to inquiries and resolving complex issues.
  • Use a customer-focused approach to educate customers about insurance options and develop leads.
  • Maintain accurate records and communicate effectively with customers and colleagues.

Qualifications:
  • Able to resolve complex customer issues and work in a fast-paced environment.
  • Excellent communication skills and ability to multi-task.
  • Pride in getting work done accurately and timely.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

Benefits:
  • Hourly pay ranging from $40,000 to $60,000 per year.
  • Growth potential and opportunity for advancement within the agency.
  • Health Insurance, Vision & Dental insurance, Life Insurance, Disability, 401K, and Paid Time Off.