Delivery Specialist

4 days ago

Santa Rosa, California, United States Apria Full time
Job Summary

The Clinical Service Technician is a critical role at Apria, responsible for delivering complex durable medical equipment to patients in their homes.

Key Responsibilities
  • Instruct patients on the proper use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services permitted by state licensure limitations.
  • Ensure patients understand how to operate and maintain equipment.
  • Perform routine patient follow-up related to equipment, providing additional instruction when necessary.
  • Respond to emergency delivery calls on a regular and on-call basis.
  • Load, deliver, and set up respiratory, durable medical equipment, oxygen, and other necessary supplies to homecare patients.
  • May pick up, clean, and disinfect medical equipment.
  • Inspect and test equipment to ensure proper operating condition according to manufacturer's guidelines and company policy.
  • Prepare and maintain all pertinent patient care forms and required billing forms.
  • Complete all required D.O.T., F.D.A., and other required regulatory paperwork per company guidelines and instruction.
  • Direct all paperwork to appropriate personnel on a daily basis.
  • Maintain daily vehicle maintenance logs and incident reports.
  • Ensure delivery vehicles are in proper working condition.
  • Ensure preventive maintenance on trucks is performed on a timely basis according to D.O.T., F.D.A., and Joint Commission standards.
Requirements
  • Education or experience equivalent to a high school diploma is required.
  • At least three years' related experience is required.
  • Minimum of three years driving history required.
  • Must be at least 21 years of age or older at the time of hire.
  • Must possess a commercial driver's license with hazardous materials endorsement.
  • Successful completion of Apria Healthcare's Delivery Service Technician Certification Program.
  • Must meet and maintain job-related requirements to comply with D.O.T., F.D.A., and Joint Commission regulations.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone, and use a document imaging system and manipulate documents.

Regularly required to read documents and write neatly, legibly, and transcribe accurate information and numbers/values.

Employee continually engages in activities that require talking and hearing.

This position requires frequent variations including sitting, walking, standing, kneeling, reaching, or stooping.

The employee must possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.

Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision, and the ability to adjust focus to work on a computer and read documents.

Frequently required to stand and lift objects from 1" to 36" high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft - 350 ft, including travel up and down stairs or in elevators.

Frequently required to push or pull objects weighing from 20 lbs – 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting or smooth floors.

Distances pushed or pulled could range from 1-25 ft on average.

Frequently required to grip objects with hands, up to 15 lbs of force.

Frequently required to grip objects with fingers, up to 10 lbs of force.

Body Position and Flexibility Elements

Frequently required to climb 100 stairs on average ranging from 3"-10" in height,

Frequently stepping in and out of company vehicles ranging up to 20" in height.

Occasionally required to climb ladders up to 10' high, in general.

Frequently required to bend down at the waist to a torso level of 24" above the floor.

Frequently required to reach, on average, 20" away from the body.

Occasionally required to kneel on one or both knees and squat to perform many of the above tasks.

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